Stoke City Council have employed Townsend and Renaudon for a number of years providing QS, Employers Agent and Project Management duties in respect of a number of contracts. I have always found the company and their staff to provide a quality and efficient service at all times. I would not hesitate to use them for future works. They have been employed on the Primary Schools programme of works in Stoke on Trent for the last 5 years and have delivered a successful outcome to the project they have completed.

T&R always provide an excellent service to the Council, are very knowledgeable, courteous and easy to work with.

I felt that an excellent service was provided in managing the contract across the PM, CA, PD & QS disciplines with professionalism to all parties and conscientious attention paid to client needs.

This was the first time that Townsend & Renaudon had provided a service to the Estates Team at Staffordshire University. The service was well delivered and provided a Report solution for the University that was clear,
succinct and professionally presented.

Townsend & Renaudon will be a first choice for the University where Building Surveying and Quantity Surveying services are required on future projects.
For further information please contact Rob Grime
– Quantity Surveyor,Staffordshire University

Townsend & Renaudon have always provided sound advice and support around dilapidations. In some instances they have managed the whole process for us including arranging end of tenancy works and handover to the landlord, and in other cases they have provided advice as to how we would best deal with dilaps at exit and we have gone on to manage the process ourselves: they have responded in each case with a level of involvement that we have asked them to work to according to the complexity of the exit in question.

In all cases they have undertaken thorough reviews of the lease documentation and have flagged any potentially difficult or contentious issues, with suggestions as to how best to resolve them.

In cases where we have elected to come to a financial settlement with landlords in lieu of undertaking works they have arranged settlement figures within target budgets and achieved savings against landlords’ initial proposed settlement figures.

Finally, as well as supporting us with dilapidations claims they have over the last twelve months been invaluable in providing support as we have mobilised a large project that has required new office premises at around 36 various towns and cities nationally. They have been heavily involved with this project and have undertaken premises searches, negotiations with agents and landlords, refurb design and planning, budget input, contractor tenders and day-to-day management, planning consent applications etc etc. They have basically provided turnkey premises solutions across multiple locations, but always with close liaison with our own Property Team by way of regular, structured updates and meetings to make sure that all costs and decisions are signed-off and made by us.

In my view they have been invaluable in the success of this project.

We have appointed Townsend and Renaudon to the role of Quantity Surveyor & Contract Administrator and to provide architectural services for several of our projects over the years. We are currently working together to deliver a regeneration project at the Birmingham Road Site to revitalise this part of Lichfield City centre.

Townsend and Renaudon have always provided a high standard of service, are responsive to all our requests and support us to work with contractors to

deliver the best possible outcome. 

Karen Higgins - Projects Officer